Frequently Asked Questions
Everything you need to know about Magnus home essentials.
What is the standard shipping time for furniture orders?
Standard shipping typically takes 5-10 business days depending on your location. For larger furniture pieces, our white-glove delivery service may take up to 14 business days to ensure safe arrival and setup.
Do you offer international shipping?
Currently, Magnus ships to all 50 states and Canada. We are working on expanding our logistics to support international shipping to Europe and Australia in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my Magnus order?
Once your order has shipped, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
Are your materials sustainably sourced?
Yes, at Magnus we prioritize sustainability. Our wood is FSC-certified, and we use recycled textiles and non-toxic finishes to ensure our products are safe for your home and the environment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and financing options through Affirm for larger purchases.